Studio Limitations

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Eco Policy

Ravenstow is committed to a more secure future. Our business practice will be respectful of global environmental issues.

Approach

• We will reduce waste in our manufacturing.

  Waste reduction

  Our team will do all calculations of materials in design and construction efficiently. Less remnant waste reduces costs to the client and the planet.

• We will maintain our plant and equipment for longevity.

  Maintenance

  We will maintain our tools and equipment to ensure a long life cycle. We will research second-hand tools and equipment availability before buying new ones.

• We will reclaim resources where possible.

  Reclamation

  We will identify and utilise suitable resources to reclaim within our product production. We add historical value to our equipment by using reclaimed timbers where possible. Reclaimed timber is an active reduction of transport, treatment and availability in the timber sector.

• We will advocate canvas repair and renovation with our clients.

  Repair and Renovation

  We advocate the repair of pre-constructed canvas goods and equipment. Active extension of the life cycle will reduce pressure on resources. The initial expenditure is honoured by renovating existing goods, giving value to the global community. Historically speaking, the community aesthetic will also gain visual depth and accuracy. We will assist clients in rehoming existing canvas goods to offset new works.

• We will promote responsible design options within new works.

  Design Options

  We will educate our clients on ecological issues regarding design choices. Communications will include life cycle expectations, chemical considerations and biodegradability. We will intentionally choose materials for production, packaging, bags and timbers to be respectful of the environment moving forward.

• We will recycle

  We will recycle any materials that are suitable for this process. We will reduce material usage that is not suitable to be recycled.

Diversity Policy

Justice Respect & Diversity

Ravenstow will advocate for social justice, anti-discrimination, diversity, identity and equality, mental health & well-being in our business dealings with solid leadership.

We will provide our team and supply partners with an inclusive workplace regardless of age, ethnicity, abilities, gender, or orientation.

Code of Conduct

Our workplace will be free from bullying, harassment & discrimination. We expect all team members to adhere to the code of conduct. Ravenstow will maintain procedures for conflict resolution.

Mental Health & Wellbeing

Our commitment to team well-being will maintain a safe workplace free from discrimination and harassment. We promote a healthy workplace where team members can develop belonging and inclusion. We direct our team and clients towards significant resources, appropriate health helplines and associations to support mental health.

Diversity & Inclusion

We will provide our team and supply partners with an inclusive workplace regardless of age, race, ethnicity, abilities, gender, or orientation.

We will ensure dignity at work, free from discrimination or harassment.

Ravenstow will make adjustments to ensure support and accessibility to all team members through adaptions, specialist equipment, and flexible working arrangements that are effective, practical and affordable.

We are proud allies of the LGBT+ community. We are committed to the vibrant colour and equality of our team and supply partners regardless of gender, transgender, gender nonconforming, or sexual orientation. We will support our team by updating personal details, using the preferred pronouns & providing processes to report discriminatory behaviour.

Recruitment

We will clearly define job skill requirements. We will provide fair shortlisting & CV assessment. We will offer reasonable adjustments. We will address and reduce unconscious bias. We provide flexible working hours for work-life balance. We address flexible working discrimination.

This is Anaiwan Land

We Acknowledge the Anaiwan people & culture of this land where we live, love & work.

As Custodians of Country, their eternal connection is to earth & sky, waterways and community.

We pay our respects to Elders. Past, present & emerging.

Land, waters and sky.

Privacy Policy

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

• This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Customer Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Zapier for data porting.

Members & Subscribers

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:

• Billing and shipping address

• Details relating to your subscription

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

• This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Order & account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

Website T & C

This website (Site) is operated by RAVENSTOW ABN 48 824 179 215 (we, our or us). It is available at: www.ravenstow.com.au and may be available through other addresses or channels.

Consent

By accessing and/or using our Site, you agree to these terms of use (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Licence to use our Site

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.

Prohibited conduct

You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights

using our Site to defame, harass, threaten, menace or offend any person

interfering with any user using our Site

tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site

using our Site to send unsolicited email messages

facilitating or assisting a third party to do any of the above acts

Exclusion of competitors

You are prohibited from using our Site, including the Content, in any way that competes with our business.

No commercial use

Our Site is for your personal, non-commercial use only. You must not use our Site, or any of the Content, for commercial purposes, including any advertising or advertising revenue generation activity on your own website or any other platform, without obtaining a licence to do so from us.

Information

The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights

Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content.

You must not:

copy or use, in whole or in part, any Content

reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party

breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content

User Content

You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site. By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site.

You represent and warrant that:

you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms)

neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

Third party sites

Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.

Discontinuance

We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers

To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

they are complete, accurate, reliable, up-to-date and suitable for any particular purpose

access will be uninterrupted, error-free or free from viruses

our Site will be secure

You read, use and act on our Site and the Content at your own risk.

Limitation of liability

To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these

Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination

These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes

In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Severance

If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforce-ability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction

Your use of our Site and these Terms are governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

Ravenstow ABN 48 824 179 215

Email: admin@ravenstow.com.au

Last update: 8 August 2022