Q - How do I order works?
Studio process for commissions.
If you have any questions we are happy to assist. Please get in touch with Us.
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We recommend a visit to our Design Guides.
Understanding your project will us deliver the best results. Don't hesitate to contact us.
Some questions we will have -
Q - Do you have a predefined delivery date for your project?
Q - Do you have a style or historical period for your project? See Tent Styles
Q - Do you have a reference, manuscript image or extant evidence for your project? See Research Methods
Q - Do you have a textile preference? See Canvas Choices
Q - How can we make this tent really suit your needs? Options like door placement, awnings, painting, or furniture we need to accommodate. See Bespoke Features
Q - Did you want decoration or painting on your tent? See Custom Painting
Q - Do you want a project ready to stand or some DYI? See Timbers
Q - How can we get your tent to you? See Delivery
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We will want to talk to you. We need to understand the direction and constraints of your project—SWOT analysis of kinds.
Calling and talking about your project allows Ravenstow to understand your indervidual needs better. It will be a friendly & focused conversation, without obligation.
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As we understand your bespoke needs; we design and blueprint the project.
The blueprint will include -
Overall size and dimensions
Canvas features and required meterage
Timber requirements
All door, wall and awning features
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Following the design, we will send a documentation package including the total price, the project's design blueprint, bespoke features, options, materials, and delivery choices.
From here, you can either -
Accept the quote
Request any feature adjustment
Ask questions for further clarity.
Decline the quote
If you accept the quote -
We forward an invoice for a 50% deposit. The deposit secures a place on our production timeline. See Payment Options
We present a Commission of Ravenstow (CoR) contract. The CoR contract gives mutual guidance to the project with Ravenstow.
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We manufacture your project and digitally document the process for updates.
We use two channels for digital updates -
1 - Your updates keep you informed on the project's progress.
2 - Social media channel.
Documentation builds our portfolio and shares studio news.
We like the excitement of bringing projects into existence.
Digital documentation shared on social media channels is mindful & respectful of your privacy and confidentiality.
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Once your project has been finalised and documented, we will send a balance invoice. See Payment Options
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After we manufacture and quality check the project, we provide any DYI support plans for timbers if you choose to make your own. See Timbers
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Our tents are X - Studio. Delivery of works is the responsibility of the buyer. We work closely with our clients before production to find suitable delivery methods. We do all we can to help - See Delivery
